Subprocessor List

1) Purpose & Scope

This page lists subprocessors engaged by Mamba Host (Asmar Media Group LLC) to process Customer Personal Data as part of providing our Services. This list is maintained in accordance with Article 28 of the GDPR and our Data Processing Agreement.

What is a Subprocessor?

A subprocessor is a third-party service provider that processes personal data on behalf of Mamba Host to help us deliver our Services. Each subprocessor is bound by contractual obligations to protect data and comply with applicable data protection laws.

2) Notification of Changes

We will update this page and notify customers via email at least 30 days before engaging new subprocessors or making material changes to existing subprocessor relationships.

How to Object:

• Review updates posted on this page
• If you object to a new subprocessor, email privacy@mambahost.com within 30 days
• We will work to address concerns or provide alternatives
• If we cannot accommodate your objection, you may terminate affected Services for a pro-rata refund

Subscribe to Updates:

Email privacy@mambahost.com with subject "Subscribe to Subprocessor Updates" to receive notifications of changes.

3) Infrastructure & Hosting Subprocessors

4) Control Panel & Management Subprocessors

5) Payment Processing Subprocessors

6) Communication & Support Subprocessors

7) Analytics & Monitoring Subprocessors

8) Security & Compliance Subprocessors

9) Development & Internal Tools

10) Subprocessor Requirements

All subprocessors must meet the following requirements:

• Contractual Obligations: Bound by data protection agreements with equivalent protections to our DPA
• Security Standards: Implement appropriate technical and organizational security measures
• Compliance: Comply with applicable data protection laws (GDPR, CCPA/CPRA, etc.)
• Confidentiality: Ensure personnel are subject to confidentiality obligations
• Audit Rights: Provide audit capabilities and compliance documentation
• Data Transfer Mechanisms: Use appropriate safeguards for international transfers
• Breach Notification: Promptly notify us of any data security incidents

11) Subprocessor Evaluation Process

Before engaging new subprocessors, we:

• Conduct due diligence on security practices and certifications
• Review data protection agreements and terms
• Assess data transfer mechanisms and compliance
• Evaluate alternatives and necessity
• Document the legitimate purpose for engagement
• Obtain customer consent through the 30-day notification process

12) Data Flows & Processing Activities

Summary of how subprocessors access Customer Personal Data:

• Infrastructure providers: Host and transmit data but do not access content
• Payment processors: Process billing information only, not customer content
• Communication tools: Transmit support messages and notifications
• Analytics: Process anonymized or aggregated data only
• Security tools: Analyze patterns for protection, not individual data

13) Alternative Subprocessors

In limited circumstances, we may use alternative subprocessors for:

• Disaster recovery and business continuity
• Temporary service disruptions
• Geographic redundancy requirements
• Emergency maintenance or security incidents

Alternative subprocessors are subject to the same requirements and notification processes.

14) Removal of Subprocessors

When we discontinue use of a subprocessor:

• We update this page within 30 days
• We ensure proper data deletion or return from the subprocessor
• We notify customers if the change affects service functionality

15) Customer Responsibilities

As a customer, you are responsible for:

• Reviewing this subprocessor list before using our Services
• Monitoring updates to this page
• Exercising your objection rights within 30 days of notification
• Ensuring subprocessor use aligns with your own data protection obligations
• Informing your data subjects about subprocessor involvement

16) Transparency & Documentation

We maintain transparency about subprocessor relationships:

• This page is publicly accessible without login
• Version history and changes are documented
• Detailed subprocessor agreements available upon reasonable request
• Annual review and audit of all subprocessor relationships

17) Questions & Requests

For questions about our subprocessors:

• General questions: privacy@mambahost.com
• Objections to new subprocessors: privacy@mambahost.com (within 30 days of notification)
• Subscribe to updates: privacy@mambahost.com with subject "Subscribe to Subprocessor Updates"
• Request agreements: legal@mambahost.com

Change Log

Related Policies

• Data Processing Agreement
• Privacy Policy
• Security Policy
• Terms of Service